This Month
NAB, CBA switch on digital identity checking service
ConnectID is live at two major banks, with two more to follow, making transacting easier for SMEs, real estate agents and sellers of alcohol.
- James Eyers
September
ChatGPT has learnt to talk
For the first time, the bot can also give feedback on images. You can even upload a photo of the inside of your fridge to get meal tips. But you’ll have to pay.
- Updated
- Cade Metz
Why these companies relied on staff – not consultants – to transform IT
Endeavour Energy and Superloop have pulled off complicated digital upgrades by relying on employees who understand customers and know the ins and outs of their businesses.
- Edmund Tadros
Satellites that can see through smoke to fight fires this summer
Using Australian locational and building data from Geoscape Finnish satellites will give emergency responders near real-time intelligence on damage and fire path warnings across the country.
- Tom Burton
- Analysis
- Government Observed
Technology’s dangerous-by-design era to come to an end
Cyber minister Clare O’Neil is pushing for Australia to join the rest of the world and shift responsibility for digital safety away from consumers and onto software vendors and smart device makers.
- Tom Burton
Landmark e-conveyancing property deal as PEXA and Sympli connect
Assistant Minister for Competition Andrew Leigh said the use of both PEXA and Sympli would unlock competition in the e-conveyancing market.
- James Eyers
Five ways to beat the odds on digital transformation
Around 70 per cent of digital transformations fail to deliver. Here’s how to make sure your company beats the odds.
- Michael Schniering
- Analysis
- Digital Transformation Leaders
How Digital Transformation Leaders entrants are assessed
Leading digital transformation entrants submit a clear set of initiatives and outcomes.
- BCG Team
Electronic statutory declarations spell end of the passport queue
New laws mean people will no longer need a physical witness or justice of the peace to verify their statutory declaration.
- Tom Burton
Robo-debt should not stop governments using AI, Dominello says
Generative AI will fundamentally change government services, hyper personalising delivery, and governments need to embrace it, says former NSW digital minister.
- Tom Burton
Woolies’ $500m media cash cow at risk in privacy crackdown
The supermarket giants are growing their high-margin media businesses, banking more than $600m a year so far. But a privacy law review is putting that at risk.
- Carrie LaFrenz and Sam Buckingham-Jones
August
Lessons from axed $2.8b business register project
The independent reviewer of the now canned $2.8 billion super business registry project says a new budgeting model is needed to stop big bang tech projects.
- Tom Burton
- Analysis
- Government Observed
Anatomy of an $2.3b government tech failure
The business “super registry” would have been the biggest gov-tech project ever. After four years of spiralling costs, it has been unceremoniously dumped.
- Tom Burton
How to get public sector leaders ‘match fit’ for the digital age
In the wake of the robo-debt scandal, a group of experts are developing a program to help public service executives get to grips with the next wave of technologies.
- Tom Burton
Junking business registers project will raise costs, hurt transparency
Business, investors and consumers will pay for the abandoning of the business registers project say industry experts and participants.
- Tom Burton
Criminals using dark web ‘kits’ for tax fraud
Amid surging digital GST fraud, the tax office is struggling to quickly refund legitimate businesses while cracking down on dark web tax fraud.
- Tom Burton
- Analysis
- Government Observed
Government websites are unintelligible. It’s not just you
Poor writing and turgid government speak leaves citizens unable to engage with government.
- Tom Burton
- Analysis
- Government Observed
Why the federal government is such a lousy customer
The latest review of the $80 billion procurement system again reveals significant problems, but little understanding of the root causes.
- Tom Burton
Companies ripping off our personal data: survey
A major survey has revealed Australians feel helpless to stop breaches of their privacy and back legislative reform to get businesses and government to do more.
- Tom Burton
Government smart wallet won’t work without overhaul: digital expert
The centrepiece of the federal government’s new digital identification system is from a previous era, the expert says.
- Tom Burton
